Q. What is Digital Forensics?
A. Digital Forensics, also referred to as Computer Forensics, is the scientific examination and analysis of digital evidence extracted from any element of computer systems, computer networks, computer media, and computer peripherals and is performed by experts to factually present the truth or validity of the evidence in a court of law. The goal of computer forensics is to perform a structured investigation while creating and maintaining a legally valid chain of evidence, in order to find out exactly what occurred and who was responsible for it.

Q. What is Electronic Discovery?
A. Electronic Discovery is the process of quickly and efficiently managing huge volumes of Electronically Stored Information (ESI) to locate only the data relevant to the case. This electronic data usually includes metadata (author and editing information, email sender and recipients, date and time stamps, etc), that are not discoverable in traditional paper documents. Usually Digital Forensics and Electronic Discovery are intricately connected. Digital Forensics is the process of producing the data. Electronic Discovery is the process of organizing and managing the data produced.

Q. Why should I be concerned with Security and Privacy?
A. Regardless of the size of your company, you will be affected by Privacy and Security issues. While still a threat, hackers are not the only area of concern. Most break-in attempts are logged from disgruntled or curious employees, from within the company’s facilities. Viruses and Trojan Horses constantly threaten all types of computer networks. Critical and sensitive information needs to be protected and secured against snoopers. These and many other reasons make it important for any company to create and maintain the proper procedures to design, implement, and maintain computer security. If a break-in does occur, it must be detected, documented, and steps must be taken to prevent future problems. Please contact Capsicum Group for assistance with your Security and Privacy implementation.

Q. How do I address technology needs of a small business?
A. Long gone are the days when large corporations ran huge mainframes with green-screen terminal machines. Today, every employee needs a computer and the ability to share information and communicate with his/her coworkers. These needs can create strains on a small business. Implementing security and backup protocols, user policy notification and enforcement, software upgrades and design of network topology, just to name a few. There are many different choices one can make when choosing technology for their business needs. While cost is always important, functionality should always be considered. Capsicum Group has working relationships with many vendors that offer powerful and cost-effective solutions to small businesses. Please contact us for more information.

Q. What constitutes a good Disaster Recovery plan?
A. A good Disaster Recovery plan will allow a business to quickly resume normal business operations with very little to no loss of information after any type of disaster. An efficient plan will include well maintained backup procedures with offsite storage, thorough documentation of business and computer network structure, documentation of procedures and policies, and many other factors. Perhaps the best Disaster Recovery plan is one that is regularly tested and re-evaluated. Please contact Capsicum Group to speak with one of our experienced Disaster Recovery Specialists.

Q. What is outsourcing?
A. Outsourcing involves transfer control of a project or solution to an outside source. Frequently outsourced services include business strategy and efficiency evaluations, software development and support services. The common misconception is that outsourcing means offshore. Another misconception is that outsourcing is more expensive than in-house. Please contact Capsicum Group for more information on your outsourcing needs.